14.3 Reset passwords

If you forget your password for either console.curvegrid.com or for your MultiBaas deployment you can request a password reset link.

console.curvegrid.com

  1. Visit https://console.curvegrid.com/passwordforgotten
  2. Enter your email address
  3. Click Send Password Reset Link
  4. Follow the instructions contained in the password reset email

MultiBaas Deployment

  1. Navigate to your MultiBaas deployment
    • If you do not know the link you can
      • Check console.curvegrid.com
      • Check your email history for your initial activation email
      • Ask your organization administrator
  2. Click Forgot Password on the login page
  3. Enter your email address
  4. Click Send Password Reset Link
  5. Follow the instructions contained in the password reset email

Please contact support@curvegrid.com if you are still unable to access your account. Curvegrid staff do not have access to any passwords and may request additional verification information to help resolve your request. In some circumstances we may not be able to recover your account so please treat your account credentials with care.